Find answers to our frequently asked questions regarding the NSW Premier's Sporting Challenge.
For all information regarding the PSC go to 'Premier's Sporting Challenge' in the main menu.
If you have a suggestion for the content of this FAQ page, or areas of the website that you would like additional support with, please email us using the 'Provide Feedback' button at the bottom of the page - subject: PSC FAQ page.
Login
Teachers
Teachers will need to login through the ‘10wC organisation login’ on the right hand side of the screen using the username and password generated by the facilitator during registration.
Facilitators
Facilitators must ensure that they have been assigned the Facilitator role in the PSC Tracker. School Principals have access to assign staff to various Facilitator roles in the Tracker and may be able to assist. Registration must be started before this function is unlocked.
The Facilitator login is a single sign on (SSO) system, meaning, it is linked to your DoE staff portal. Registered Facilitators must ensure that they are using their own device and selecting the green Facilitator/Principal button on the left hand side on the PSC Tracker homepage.
Please ensure:
- You are using Google Chrome or MS Edge
- You are logging in through the green Facilitator/Principal button
- If prompted, you enter your current DoE portal password and email. Please advise the PSC Team if your email address has changed.
If login issues persist, IT suggest the following fixes.
Incognito Mode:
- Open Google Chrome
- Click Ctrl + Shift + n on keyboard
- Login using the site URL (https://www.psctracker.com.au/)
Clear Cache:
The process to clear cache can be different for each browser. Please see this for some simple instructions: https://clear-my-cache.com/windows.html
If the above has not worked, please contact the PSC Team.
New facilitators must ensure that they have been set up as a Facilitator in the PSC Tracker. The PSC Tracker (https://www.psctracker.com.au/) is the site all Facilitators, Principals and teachers will use to register their school, submit their students and/or staff, enter results and submit their final awards for certificate printing.
School Principals have access to the PSC Tracker to begin registration. Principals and/or PSC Facilitators can add, remove and assign Facilitators to various Challenge roles. Schools are encouraged to begin discussions about who will be taking on the Facilitator role before the school registers. The Principal can then assign teachers as Facilitators during registration. Alternatively, staff interested in becoming a facilitator may contact the PSC team.
Facilitators will login through the green Facilitator/Principal button. The PSC Tracker will log them in automatically as it is a single sign on (SSO) system. If prompted, please ensure only the current DoE portal details are entered. If an email address has recently changed, please contact the PSC team.
A registration summary will display on the 'Organisation admin' landing page/tab in the PSC Tracker once the school has been fully registered. This summary is interactive, and allows Facilitators to make edits to their registration by clicking the corresponding 'Edit' buttons.
For more information on the registration process, visit our resources page under the 10 week challenge tab.
Teachers login to the PSC Tracker through the ‘10wC organisation login’ on the right hand side using the credentials generated by the Facilitator.
If the facilitator has forgotten the login details for the '10wC organisation login', these details can be retrieved from the 'Organisation admin' landing page/tab. The Facilitator will need to login to the PSC Tracker through the green Facilitator/Principal button using their DoE staff details, locate the 10wC login username and password details and pass them onto classroom teachers.
The student (and staff) e-Wall charts can be found in separate tabs in the top left hand corner of the PSC Tracker.
Please contact the PSC Team for further assistance.
PSC Tracker registration
The PSC Tracker will not accept a CSV file which contains errors. Such errors include: names in upper case, spaces before and/or after names, commas, brackets, student SRN numbers, misspelt column headings and so on. If a file is rejected, amendments to file data will need to be made or a new CSV file will need to be downloaded from ERN. Please see our instructions:
If no errors are detected, the file will upload and a dialogue box will display the total number being entered and allow you to import.
Final student and/or staff registration/participation numbers for the 10wC will be displayed in the 'Organisation admin' landing page after registration has been finalised.
The PSC Tracker will auto-generate a receipt email with basic registration stats upon finalising. These stats include; the school name and address, the current Principal, the '10wC Organisation login' username and password details, the selected PSC Challenge options (staff and/or students), team/s and participant totals including staff and/or Student ambassadors. This will be sent to the PSC Facilitator's email.
NOTE: The registration summary receipt email is only a snapshot of the school's full registration details. For a more detailed breakdown of the school's PSC registration or to make edits, please login to the PSC Tracker and navigate the 'Organisation admin landing page/tab'.
New in 2023, a bold 'Congratulations' banner at the top of the 'Organisation admin landing page/tab' will display indicating registration has been completed.
If you would like further confirmation or assistance with registration, please contact the PSC Team.
A CSV file is just an excel document which is downloaded from ERN. Most school administration staff have almost daily experience working in ERN and will be able to assist facilitators in this step.
Please find instructions on Downloading a CSV file from ERN for further assistance.
Facilitator
1. Attain a CSV file from ERN. Admin staff may assist with this step. Instructions on How to Download a CSV File from ERN may be helpful here.
2. Review the CSV file and ensure that it meets the requirements of the Tracker. Instructions for Uploading a CSV File from ERN to the PSC Tracker may be helpful here.
3. Login to the PSC Tracker.
4. Select ‘Upload Primary Students & Classes by CSV file for the school’ from the list of methods for adding students.
5. Click or drag the CSV file into the grey box. Ensure the file is saved and closed.
6. Select 'Upload'.
Admin staff and teachers
Admin staff and teachers will not be able to upload the file as they do not have administrative access to the Tracker. Admin and teaching staff may wish to send the file through to the facilitator so that they can upload it. If the facilitator is not available, they may wish to contact the PSC office and request their own access to the Tracker. They will then be able to upload the CSV file into the Tracker.
Follow the above instructions.
For more information, please review our resources page.
ERN can sometimes generate unusual spreadsheet data. Please follow the instructions for How to download a CSV file from ERN and Uploading a CSV File to the PSC Tracker on our resources page closely.
Common CSV file errors:
Commas, spaces between, before and after names and in between rows and/or columns as well as merged data such as first and last names in the one column. Names in upper case, reversed first and family name columns, A-Z sort that includes the column headings, brackets, presence of student SRN numbers, misspelt column headings, presence of DOB data, students not being assigned to a Roll Class and there being fewer than 2 students in a Roll Class.
If the CSV file does not match exactly the sample shown in the instructions, it will not upload. Sometimes, the right data is present but needs tweaking. In this instance, please feel free to forward the file onto the PSC Team and we will amend and upload. However, if necessary data is missing, a new CSV file will need to be downloaded.
Depending upon a school's chosen Challenge options, registration cut-off dates will vary.
The 10wC period officially commences in Week 1, Term 2 and concludes Week 10, Term 3. The Challenge can be run any time during this time frame.
Schools running their 10wC in Term 2, must complete their registration by Friday 31 March 2023 (Week 10) for the PSC team to dispatch materials for the start of Term 2.
If a 10wC school chooses to run their Challenge in Term 3, they have until Wednesday 31 May 2023 (Week 6) to finalise their registration and receive their PSC starter kit before the end of Term 2. Submissions after this date will delay PSC starter kit dispatch until Week 1 Term 3.
*Note: The PSC team will communicate thoroughly with schools, the various important dates as they come up during the year. Such information will be highlighted on the PSC website, PSC Updates and emails.
For further confirmation of registration, please contact the PSC Team.
PSC Grant
Yes. The PSC will provide a participation grant to all registered schools based on their student and/or staff numbers. It is recommended that schools enter as many interested staff and students as possible to boost the overall grant amount.
Both the student and/or staff participation grants will be processed as one lump sum as a Budget Adjustment. Schools will be emailed a grant letter breaking down the grant total/s and suggested uses of expenditure of the grant money received.
For more information on the PSC participation and staff grants, please visit the the Grants and funding page.
Schools are not required to formally apply for a PSC participation grant. Prompt completion of the registration process, including the upload/submission of student and/or staff names into the PSC Tracker, before the Monday 29 May cut-off, will guarantee the school receives grant funding.
Facilitators and Principals will receive an email from the PSC team advising that the school's PSC grant money has been processed. The email will detail the breakdown of the funds based on student and/or staff numbers as well as suggestions for expenditure of the funds and how to view the funds in SAP.
An email from the PSC detailing the school's PSC grant will be sent to the school's email inbox and addressed to the Principal. The overall grant total will be composed of both the student participation and staff grants. Schools who only enter students will only receive the PSC participation grant.
The PSC Facilitator and Principal will be able to view the details of the grant money on the PSC Tracker in the 'Organisation Admin landing page/tab' in the 'school funding' section and will include the overall grant total and processing date.
The grant money will be deposited into the school's account as a Budget Adjustment. Admin staff can view the funds in the eFPT Allocation Detail Report in SAP. It will be processed under GL 489010. Please refer to our eFPT Quick Reference Guide (PDF 522KB) for locating and allocating the PSC grant funding.
For more information on the PSC participation and staff grant, please view our resources page.
We recommend that the grant money is spent or committed before the end of the calendar year. It will be up to the Principal how the annual budget is allocated moving forward and this may include the PSC grant money. However, the grant money will not be "taken" from schools if it is not spent by the end of the calendar year.
Also, please bear in mind that participating schools can look forward to another grant the following year.
There is no formal acquittal process for the PSC grant/s and the PSC does not require proof of expenditure. The submission of 10 week Challenge final awards in the PSC Tracker is evidence of genuine engagement in and completion of the challenge.
Schools are encouraged to put the money towards incentives, programs and equipment, to get students and staff more active.
The PSC offers the following suggestions for expenditure:
- the purchase of sports equipment
- attendance at an inclusive school sport event
- staff professional learning in sport and physical activity
- conducting whole school sport and physical activity programs
- subsidising the purchase of machines and equipment for use by staff
- hire of personal trainer/instructor to run session/s.